Premier Inn Hamburg City Alster is a 3-star hotel featuring air-conditioned, soundproof rooms equipped with modern amenities. Guests can enjoy a buffet breakfast and access to free WiFi during their stay.
Rooms & Amenities
Rooms offer a flat-screen TV, electric kettle, and a private bathroom with a shower. The hotel includes options for double, family, and triple accommodations, catering to different group sizes.
Dining Options
An on-site bar invites guests to unwind, while numerous local restaurants such as Zum Flensburger and Schweinske provide additional dining options within walking distance.
Business & Transportation
Premier Inn Hamburg City Alster offers a business center for work needs and is located in a quiet residential area. Public transportation access includes U-Bahn stations within a 5-minute walk for easy travel to central attractions.
Local Attractions
Guests can explore nearby landmarks, including Speicherstadt and Planten un Blomen, 1.5 miles and 2 miles away, respectively. The hotel is also close to the Mönckebergstraße shopping street, 1.5 miles from the property.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Speicherstadt and Chilehaus with Kontorhaus District
1.6
mi
Church
St. Peter's Church
1.7
mi
Broadway Theatre
Deutsches Schauspielhaus
1.3
mi
Brucke 1
Alster Lakes
1.5
mi
Alida-Schmidt-Stift
2100 ft
Square
Jungfernstieg
1.8
mi
Museums
Museum of Work
1.7
mi
Shanghaiallee 7
Prototyp Museum
1.8
mi
Hamburger Meile Shopping Mall
4100 ft
Museums
Panoptikum
2.8
mi
Church
St Gertrud Lutheran Church
4100 ft
Nearby
Store
Rewe
300 ft
Store
Weinquelle Luhmann Hamburg
1200 ft
Restaurants
Thoi Lai Quan
800 ft
Luebecker Str. 85
MIt Herz & Zucker Cafe
1000 ft
Luebecker Str. 29
Elisa - Konditorei und Cafe
2300 ft
Conventstr. 21
La Serenissima
2300 ft
Ifflandstr. 92
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
modern rooms
friendly staff
not as expected
language barrier
7.4/10
Very good
Rooms
7.6
Location
8.0
Service
7.7
Dining
7.0
Guest reviews
7.4/10
based on 9 reviews
4/5
based on 50 reviews
7.6
7.6/10 based on 7362 reviews
#165 of 347 hotels in Hamburg based on Tripadvisor
John
United States of America,
April
2024
7.0/10
When I stayed at the hotel, I found it to be in a great location, very close to excellent public transportation options. However, some improvements are needed to make it easier to find by car despite its central location. The service was helpful, but a bit more warmth and knowledge on vegetarian options would have been appreciated. The dining experience was extensive and delicious, offering a wide variety of food. The rooms, although cozy and clean, were quite small and lacked basic amenities like ironing equipment. The hotel facilities were good overall, but a few additions could elevate the experience even more.
Rooms
6.0
The rooms seemed small, with limited space for storing items and a small closet. They lacked basic amenities like ironing equipment.
Service
7.0
The service was helpful but could have been more welcoming and knowledgeable about vegetarian options.
Location
7.0
The location was as expected, close to the center and metro stations. However, it was a bit tricky to find by car despite its central setting.
Dining
8.0
The dining experience was good, offering a variety of delicious options. However, it was not particularly fancy or special.
Facilities
7.0
The hotel facilities were decent, but some improvements could enhance the overall experience.
David
United States of America,
March
2024
7.4/10
I had a mixed experience at the hotel. The rooms were very spacious, with a mini bar and a comfortable double bed, but the large bathroom felt a bit outdated. The service was friendly, but there was a lack of knowledge on vegetarian options. The location was convenient, close to the subway and restaurants, though the pricing seemed a bit high for what was offered. The dining options were good, with a delicious breakfast available until late, but the hot food selection was limited. The facilities were decent, offering everything expected, but the overall value for money was questionable.
Rooms
8.0
The room was spacious with a mini bar and a comfortable double bed, but the large bathroom felt a bit outdated.
Service
7.0
The service was friendly, but there was a lack of knowledge on vegetarian options.
Location
7.0
The hotel is conveniently located near the subway and restaurants, but the pricing may be a bit high for what's offered.
Dining
8.0
The dining options were good with a delicious breakfast until late, but the hot food selection was limited.
Facilities
7.0
The facilities met expectations, with everything available, but the overall value for money was questionable.
Dennis
United States of America,
February
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were clean and spotless on the fourth floor. The service was incredible, especially with the help in navigating transportation options. The location was convenient, near an underground station. The dining experience was somewhat disappointing, but the facilities were good.
Rooms
8.0
My room on the fourth floor was spotless.
Service
9.0
The staff were incredible, helping with transportation and providing useful information.
Location
8.0
The location was convenient, near an underground station.
Dining
6.0
The dining experience was somewhat disappointing.
Facilities
7.0
The hotel offers good facilities.
Gordon
United States of America,
October
2023
8.0/10
The hotel had a very good location with a nice view and was comfortable, although the rooms were small for a family with children, which is somewhat expected in a Holiday Inn Express. The service was very helpful and well-informed about the city, even accommodating an early check-in request. The dining experience was decent, with room for improvement in breakfast options. The location was great, providing easy access to public transport and markets. The facilities were satisfactory, with a few shortcomings but overall comfortable and reasonably priced.
Rooms
8.0
The rooms were small, especially for a family with children, but they were comfortable with good quality beds.
Service
9.0
The staff was very helpful and accommodating, assisting with directions and even arranging an early check-in.
Location
9.0
The location was very good, with easy access to public transport and market areas.
Dining
7.0
The dining experience was fair, with room for improvement in the breakfast options.
Facilities
7.0
The facilities were decent, meeting basic needs but with some room for enhancement.
Otto
United States of America,
October
2023
7.4/10
The hotel had a lovely and clean room with a huge shower offering amazing hot water and pressure. However, the room was small with two single beds instead of a double, which was a bit of a letdown. The service was fantastic, especially with their help in finding us a room for early check-in when we arrived tired. The location was perfect for traveling with U trains, though it did get congested at peak times. Dining was tasty but monotonous, lacking variety, and the breakfast selection was limited. The facilities were good overall.
Rooms
8.0
The room was lovely and clean, with a comfortable bed and a huge shower, offering great hot water and pressure.
Service
9.0
The service was fantastic, especially with helping us secure an early check-in when we arrived exhausted.
Location
7.0
The location was perfect for traveling with U trains, though it could get congested at peak times.
Dining
6.0
The dining experience was tasty but lacked variety and had limited selections, especially for breakfast.
Facilities
7.0
The facilities were good overall.
Shawn
United States of America,
October
2023
6.8/10
The hotel offers a safe deposit box for keeping important documents secure, and the rooms are comfortable and clean, though a bit small with limited storage space. The service was not very helpful, especially with language barriers, but the welcome drink was a nice touch. The dining experience was inclusive and enjoyable with fresh and diverse options. The facilities are well-maintained and satisfactory.
Rooms
8.0
The room was comfortable and clean with a free safe deposit box for added security.
Service
5.0
The service was lackluster and unhelpful, particularly in dealing with language issues, though the welcome drink was a small consolation.
Location
7.0
Dining
7.0
The dining experience was inclusive and satisfying with a variety of fresh options.
Facilities
7.0
The facilities are adequate and well-maintained.
George
United States of America,
September
2023
7.8/10
The hotel's location is not central, but rooms were not assigned properly despite availability. The service was friendly and helpful, although room type affected the bed situation. The location is convenient for accessing the airport or city center. Dining was a bit chaotic but offered good quality options. The facilities were complete and of good quality.
Rooms
7.0
Rooms were not assigned correctly initially despite availability. Soundproofing could be better.
Service
8.0
The service was friendly and helpful. However, room type affected the bed guarantee.
Location
9.0
The location is convenient for accessing the airport or city center. Close to underground stations and good restaurants.
Dining
7.0
The dining experience was astonishingly chaotic but offered good quality food.
Facilities
8.0
The facilities were complete and of good quality.
Jimmy
United States of America,
August
2023
8.2/10
The hotel rooms were not what I expected based on the booking, but they were big enough and looked modern. The availability was good overall, and having a free safe deposit box made the stay very pleasant for safely storing important documents like passports.
Rooms
8.0
The rooms were big enough and looked modern. The free safe deposit box was convenient for keeping important documents secure.
Service
9.0
The service was friendly, polite, and approachable. The staff knew how to handle any problems that arose, making the stay kind and welcoming.
Location
9.0
The hotel's location was great, just two stops away from the central station in a clean and quiet area. It was accessible to reach the center of Hamburg easily, providing convenience for families with young children.
Dining
7.0
The dining experience was good, with a variety of food available near the metro station. Having an ice machine on the ground floor was a nice touch for added convenience.
Facilities
8.0
The hotel offered good facilities overall, providing comfort and convenience during the stay.
modern rooms
not as expected
Joseph
United States of America,
August
2023
7.0/10
My stay at the hotel was quite pleasant overall. The location was just perfect, with easy access to public transportation and a variety of nearby establishments. The rooms were adequate, but the service could have been more consistent. The dining experience had its ups and downs, and the facilities were decent but could use some improvements.
Rooms
7.0
The room I stayed in was on the main floor and had a pull-out couch for the children. The small bathroom was a bit inconvenient, but the layout with one king size bed for the adults and two individual beds for the kids was practical. Unfortunately, there was a strong chemical smell in the room.
Service
6.0
The staff members were helpful, especially given our delayed arrival in the early hours of the morning due to bad weather. However, the service varied from smug and rude to mildly disinterested at times. It would have been beneficial if they had more knowledge about vegetarian food options. On the bright side, we received a nice welcome drink upon check-in.
Location
9.0
The hotel's location was a huge plus, being very close to public transportation and convenient to reach from the train station. It was also centrally situated in Hamburg, with a U-Bahn station, REWE shop, pizzeria, shoes outlet, and bank nearby, making it an excellent choice for anyone visiting the city.
Dining
7.0
The dining experience was a mix of good and disappointing moments. While the food was pretty good overall with a decent continental selection, there was room for improvement, especially in catering to vegetarian guests. The homemade cakes were a delicious highlight amidst some shortcomings.
Facilities
6.0
The hotel had satisfactory facilities, but there was plenty of room for enhancement. It is essential for the establishment to work on providing a more consistent and pleasant experience for their guests.
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